Implementation

Go-live shouldn't be a moving target.

Implementation success isn't measured by a project plan. It's measured by going live when expected, with a solution your finance team understands, owns and can confidently run long after we've left.

How we run it

Preparation

Rules of engagement, roles, objectives, governance and a working timetable - agreed before anyone opens the software. Unglamorous work, and exactly where the failures get prevented.

How we work

Definition & design

Requirements gathered properly, process blueprints, mock-ups and prototypes you can react to. Cheaper to argue with a prototype than with a built system.

The Northstar Workshop

Configuration & handover

Built collaboratively, tested rigorously, demonstrated to your stakeholders as it goes - with your team learning it as it's built rather than at a training day afterwards.

Support

How a programme actually runs

Five phases, and the risk is taken out early - not discovered at go-live. Every stage is tracked, and your team learns the system as it's built.

  1. 1

    Design

    Requirements, process blueprints and a prototype you sign off - proven with agile POCs before a line is configured. Cheaper to argue with a mock-up than a built system.

  2. 2

    Configure

    Built against the agreed design, collaboratively, tracked build-by-build so there are no surprises about what's done.

  3. 3

    Data

    Migration and validation - the step most go-lives underestimate. We treat it as its own phase, not an afterthought.

  4. 4

    Testing

    Rigorous testing and a parallel run against your current numbers, so going live isn't a leap of faith.

  5. 5

    Go live & support

    Trained hands-on as it's built - short, practical sessions, not a manual - and supported through the first live cycles.

The bit most firms skip

We'd rather you didn't need us.

A system only your consultants can change is a subscription you didn't agree to. We configure rather than code, and we teach your team as we go, because the measure of a good implementation is how little you have to call us afterwards. It's a worse business model for us and a better outcome for our customers.

Close

Delivered when we said

GuessworkA blueprint

Before committing

The CPM analyser is a strategic framework that helped us work out the best way forward to improve our finance processes - a useful tool before embarking on any projects.

James Downey, Head of Financial Planning, Northern Rail

Northern Rail used the CPM analyser - the assessment now rebuilt as the Finance Value Score.

How we work

  1. 01

    Diagnose

    We map where your finance function actually loses time. Process first, system second - in that order, always.

  2. 02

    Design

    Target operating model and delivery plan, designed together - split them and the programme drifts.

  3. 03

    Prove

    A focused walkthrough on your real data, so you're buying evidence rather than a promise.

  4. 04

    Deliver

    Senior consultants who have done this before, on the one platform we know best.

Got a programme to scope?

Tell us the shape of it. We'll tell you honestly what it takes - and if the timeline you've been given is fantasy, we'll say that too.