IMPLEMENTATION

Go-live shouldn't be a moving target.

Implementation success isn't measured by a project plan. It's measured by going live when expected, with a solution your finance team understands, owns and can confidently run long after we've left.

How we run it

Preparation

Rules of engagement, roles, objectives, governance and a working timetable - agreed before anyone opens the software. Unglamorous work, and exactly where the failures get prevented.

How we work

Definition & design

Requirements gathered properly, process blueprints, mock-ups and prototypes you can react to. Cheaper to argue with a prototype than with a built system.

The Northstar Workshop

Configuration & handover

Built collaboratively, tested rigorously, demonstrated to your stakeholders as it goes - with your team learning it as it's built rather than at a training day afterwards.

Support

How a programme actually runs

Five phases, and the risk is taken out early - not discovered at go-live. Every stage is tracked, and your team learns the system as it's built.

01

Design

Requirements, process blueprints and a prototype you sign off - proven with agile POCs before a line is configured. Cheaper to argue with a mock-up than a built system.

02

Configure

Built against the agreed design, collaboratively, tracked build-by-build so there are no surprises about what's done.

03

Data

Migration and validation - the step most go-lives underestimate. We treat it as its own phase, not an afterthought.

04

Testing

Rigorous testing and a parallel run against your current numbers, so going live isn't a leap of faith.

05

Go live & support

Trained hands-on as it's built - short, practical sessions, not a manual - and supported through the first live cycles.

THE BIT MOST FIRMS SKIP

We'd rather you didn't need us.

A system only your consultants can change is a subscription you didn't agree to. We configure rather than code, and we teach your team as we go, because the measure of a good implementation is how little you have to call us afterwards. It's a worse business model for us and a better outcome for our customers.

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One data model

How we work

01

Diagnose

We map where your finance function actually loses time. Process first, system second - in that order, always.

02

Design

Target operating model and delivery plan, designed together - split them and the programme drifts.

03

Prove

A focused walkthrough on your real data, so you're buying evidence rather than a promise.

04

Deliver

Senior consultants who have done this before, on the one platform we know best.

Got a programme to scope?

Tell us the shape of it. We'll tell you honestly what it takes - and if the timeline you've been given is fantasy, we'll say that too.

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